FAQs

If you can’t find the answer to your question, please drop us an email and we’d be happy to answer it.

  • I run Jen Spence Production, a full-service micro-production agency® for beauty, wellness, and lifestyle brands. Fast-moving and detail-obsessed, we deliver 360° stills and motion campaign content at scale for big-thinking brands.

  • The same as a BIG production agency, only micro. Working as a micro production agency® means we can provide a bespoke and personal service to our clients. No churn, no sky-high mark-ups. Just top-notch creative output delivered faster than you can say “disruptive solutions for innovative brands.”

  • A lot of marketing investment goes into producing a creative campaign, and you should be able to enjoy every single second of the production experience totally stress free - we’re here to support and empower brands (+ agencies) to do just that! We would love to chat more about how we can support your team, your brand and you on your next creative production campaign.

  • We are based in Leeds, Manchester and London. We have produced shoots across Europe, and also have a production base in Cape Town, should you ever need some winter sun!

  • We produce shoots globally.

    We’ve ran full-service productions across Europe in Naples, Rome, Paris, Milan, Palma and Marbella. Globally, in Cape Town, South Africa.

  • We are the experts in working to reactive timelines - you’ve got 2 weeks? Let’s delivery it in 1! 🪄🧞‍♀️

  • Give us a call, or drop me us an email with some details of your brief, shoot date/delivery deadline and production needs and we will get back to you with our availability.

  • Our services fall into the two main categories below, but we’re super flexible with how we can support you and your brand. First, we’ll chat about what you need. Then, we’ll whip up a bespoke proposal, tagging in at the exact pinch point where you need our support.

  • Planning 👏🏼 a 👏🏼 production 👏🏼 doesn’t 👏🏼 need 👏🏼 to 👏🏼 be 👏🏼 stressful. I’m here to soak up all your stress, not add to it! So no, you’ll never see me stressed - if something goes wrong, I’m there to fix it.

  • Full service - With seamless end-to-end production management, we’ll bring your creative campaign brief to life. Tell us your vision, and we’ll join the dots from ideation to completion. We handle the whole process with a no-fuss approach, freeing up your in-tray and brain space. Stress, who?

    Agency support - Flexible and fast-moving? You bet. We keep things easy-breezy around here, so you can count on us to step in as an extension of your agency. Whether you’re slammed with client briefs or need annual leave cover pronto, swing by our inbox, and we’ll hit the ground running! We will drop into your team like we were always there. Then, we’ll wrap things up like we never were – magic 🪄

  • Drop us an email or a call and we can discuss, we loooove a budget challenge!

  • Absolutely! We are happy to flex to work the same way as you do - WFH or from your office or studios.

  • Yes. We have PLI, PII, Child Safeguarding Policies and Employers LI - certificates can be provided where needed.

  • Clients, brands and creatives are always welcome to call down to the HQ - just let us know you’re on your way and we’ll put the kettle on!

  • We take a 50%-75% deposit on approval for a full-service production brief - depending on the budget size.

    For producer support on set or agency, no deposit is required, just a PO and confirmation email to confirm the Scope of Work (quote).

    Our invoice payment terms are 30 days. Our full terms and conditions are available here.